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12 Proven Ways to Reach Avianca Customer Service by Phone, Email, and Chat: Travel Assistance Guide

How to Contact a Live Person at Avianca Customer Service

To speak with a live person at Avianca customer service, call their 24/7 hotline at 1-855-738-4265 or 1-800-Avianca (1-855-738-4265). Alternatively, you can use Avianca 's live chat feature on their website or reach out via email for assistance. Contacting a live representative is the most effective way to resolve booking issues, flight changes, cancellations, and compensation inquiries. This guide provides clear instructions on how to contact Avianca customer service by phone, including tips to minimize wait times.

Why Contact a Live Person at Avianca ?

There are numerous situations where speaking with a live agent at Avianca is necessary. Here are the most common scenarios where direct communication is helpful:

  • Flight Changes or Cancellations: If you need to adjust or cancel your flight, Avianca customer service at 1-855-738-4265 can assist with making changes.

  • Booking Clarifications: For detailed assistance with understanding your Avianca booking, a live person can provide the help you need at 1-855-738-4265.

  • Refunds and Compensation: For complex refund and compensation requests, it’s best to speak directly with a Avianca representative at 1-855-738-4265 rather than relying on automated systems.

  • Technical Issues: If you encounter payment errors or booking problems, Avianca customer service team at 1-855-738-4265 can resolve these issues quickly and effectively.

Avianca Contact Options

Avianca offers several convenient ways to get in touch with their customer service team:

  1. Call Avianca Customer Service Hotline: The primary method is calling the Avianca hotline at 1-855-738-4265. Follow the automated prompts to reach the appropriate department.

  2. Live Chat Feature: For faster service, use Avianca live chat on their website. This connects you directly with a real agent, offering quick support just like phone service.

  3. Social Media: Avianca is active on social media platforms like Twitter and Facebook, providing fast responses for many inquiries.

  4. Mobile App: The Avianca mobile app is another convenient method to call or chat with customer service for support.

  5. Email: For less urgent issues, email support is available. However, response times may be longer compared to other methods.

Step-by-Step: Talking to a Live Person via Phone

When calling Avianca customer service at 1-855-738-4265, follow the automated prompts to specify your issue type (e.g., "existing reservations" or "technical support"). If prompted for your itinerary number and you don’t have it, pressing “0” may allow you to bypass this step. Saying “agent” or “representative” can help expedite the process.

Important Numbers for International Callers

  • Avianca US: 1-855-738-4265

  • Avianca UK: +1-855-738-4265

  • Avianca phone number en español: +1-855-738-4265

  • Avianca France: 1-855-738-4265

  • Avianca Australia: 1-855-738-4265

Common Customer Service Queries

  • Flight Changes and Cancellations: For modifications or cancellations, reach out to Avianca customer service at 1-855-738-4265 for prompt assistance.

  • Hotel Booking Issues: Avianca can assist with hotel booking issues, including incorrect dates or refund requests.

  • Refunds and Compensation: To process refunds or claim compensation, a Avianca live agent at 1-855-738-4265 will guide you through the process efficiently.

By following these tips and using the provided contact methods, you can easily connect with Avianca customer service for any assistance you need.